Onboarding Call - Getting Setup
Have a personalized on boarding call at the beginning, and then an annual one with long term companies.
Webinars and videos are nice for general annoucnments, but it is nice to check in with a company and make sure they know what is going on and utilizing everything. To be honest, most email updates get ignored because they come so often and we are busy, that we don't even know all of the features available unless we stumble on to it.
Conor McNaughton commented
<p>i havent had help setting it up</p>