Engage Email Notifications
We would like to be notified via email when we receive a text via engage.
6
votes
Kaloni Pedigo
shared this idea
This is best completed by using the notification center and installing the JobNimbus mobile app. Email is the least read form of communication, which would means that emailing about a text is not a best practice and won't be added.
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Ty Sherry commented
I need my team to receive an email notification when a text message is received from a customer through Engage, but the automation that allows that also sends an email notification when a text message is sent to a customer through Engage. Please add a modifier to automations to select text message received vs text message sent.