JobNimbus Feedback

Have suggestions for how we can improve? Share them in the categories, or vote for the ideas you like best. We want to hear your feedback!

Please only include one suggestion per post. While we can't respond to every suggestion, we are committed to reviewing every suggestion individually.

Communication

  1. We need an easy way to see and navigate to notes and @ mentions via a notification icon within the system.

    We get the email and push notifications, but then when you are inside JobNimbus, there needs to be a notification icon that we can click on and easily navigate to that note or mention.

    3 votes

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  2. Email replies and email templates in Jobnimbus

    Email replies with email templates erase the subject line in email. it would be nice if I had the option to retain the original subject line without having to copy paste this as i do now.

    7 votes

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    1 comment  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  3. Internal Messaging/emailing system within system with employees

    Having a messenger or email system to talk to our employees directly out in the field would be super helpful. We have several locations and this would be amazing. Sometimes they cannot get calls or texts but Jobnimbus works for them and getting a message to them or a mass one to all employee ( or those chosen) would change the game forus.

    2 votes

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    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  4. Select from all contacts when sending email

    Please give us the ability to select from all contacts when sending an email.

    3 votes

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  5. No Email sent?

    Several customers have told me they have not received emails from Job Nimbus today. I had them check their spam and still nothing. Is there an issue with the email server?

    1 vote

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  6. More Email Styling options

    I'd like to have a lot more styling options in the emails.

    Bullets,
    -Custom email signatures for each employee,
    -Font sizes
    -Attach directly in email (rather than having to upload every single thing to the customer's file first)
    --OR be able to upload company docs that can be attached to any customer file (catalogs, brochures, etc)

    1 vote

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    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote

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  8. Limited view of email on mobile app

    When viewing a longer email, it doesn't allow you to see the whole thing on the mobile app. Can we make this limit either a) go away or b) larger than it currently is.

    2 votes

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  9. Cancel Sent E-mail

    Ability to cancel a sent e-mail when it is in "Sending" status.

    2 votes

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  10. We have been noticing some emails are not syncing properly with JobNimbus vs. Gmail

    We have been noticing some emails are not syncing properly with our Gmail accounts. In some cases the emails are only coming to our JobNimbus gmail notificaitons but are not showing in the client chart. We have also noticed several instances where our emails will stack in gmail and cause us to miss or again not sync with the client file in JobNimbus. I wanted to see if this is something that has been seen in other instances as well.

    2 votes

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    1 comment  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  11. Should not have to ask customers to hit "Reply All" on emails

    My only ‘concern’ with this process is we have no control over making sure a customer hits ‘reply all’. I trust this is something that this is something that will change soon. It sounds like a significant area of opportunity.

    4 votes

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  12. Select from all contacts

    Dear lord please give us the ability to select from all of our contacts when sending an email. Others have also been asking for this and other email updates. Please help us with this.

    2 votes

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  13. Make custom email fields fully functional

    Add an option to custom job fields to indicate if the field we've created is an email address; so that JobNimbus will let us select it as the recipient address when sending an email from the Job.

    6 votes

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    1 comment  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  14. Arrange the email tab in contacts/job to be consistent with industry standards

    Currently when choosing to email a contact from their contact card, the first thing that populates is the text field of the email. We often times forget to input the subject line because it is underneath the text field. It would be more beneficial if the email box was laid out like a traditional email . First selecting which contact we are sending to then the subject line and finally the text that is going to be input into the body of the message.

    6 votes

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    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  15. JobNimbus @mentions Notification Issue

    I know JN changed email providers/services after the 1st of the year. This has made a huge negative impact on us, the end users. When we @mention someone, the email notifications have just stopped. I spoke with JN Support who advised there was a major issue with the email automation system since the switchover. This really slows down productivity and effectiveness of using JobNimbus.

    JobNimbus, when will this major issue be resolved?

    1 vote

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    0 comments  ·  @mentions  ·  Flag idea as inappropriate…  ·  Admin →
  16. Subcontractor's email address added to recipients in Note

    I want to be able to see a subcontractor's email address alongside the assigned team member's email addresses after assigning the subcontractor to the Contact, that way I can email the sub without relating them to the Contact.

    3 votes

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    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  17. Mass emails to entire customer base, or customize-able groups within the database.

    I used to work in car sales, and our CRM was a bit more complex than job nimbus, but at a higher cost for the dealership to use. That being said, the CRM admin/Internet Manager could send out mass emails using the existing customer database. They could send a mass email to the whole list, or pick out certain criteria for a targeted email blast.

    It would make JobNimbus a far stronger competitor if this could be incorporated into its abilities. In our case, we are a roofing company. If we could customize a mass email blast to target, for…

    30 votes

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    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow for mentions to be used in descriptions for attachments

    I would like o be able to tag someone with an @ mention inside the description of an attachment or photo

    8 votes

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    0 comments  ·  @mentions  ·  Flag idea as inappropriate…  ·  Admin →
  19. PROPOSAL "VIEWED" & PROPOSAL "ACCEPTED" PUSH NOTIFICATIONS

    Our previous CRM had the best feature and we miss it very badly and need it at Job Nimbus. When we email a proposal to a customer, change order, work order etc the second they open and view the proposal I and any team member assigned gets an IMMEDIATE push notification on our phones that says "Proposal Viewed" and then another one "Proposal Accepted". This automatically tells me 2 things
    1) They for sure seen my proposal
    2) Now I know I can follow up with them and see if they have any questions on the proposal I sent them…

    6 votes

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    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  20. Invoice fields should be available as template fields

    We would like to use the fields from invoices on a document template: Item, Description and Qty, because these are exactly the products that are being transported, and already exist as data.

    4 votes

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    0 comments  ·  Templates  ·  Flag idea as inappropriate…  ·  Admin →
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