Caller ID on Android
Caller ID was working on Android however stopped working some time ago after an update to Android. Please rebuild the feature to work on all Android devices.

This was completed earlier this year. Thanks so much for your feedback!
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Scott Nelson commented
It does not work on iPhones either anymore. Has not for years. It was one of the best things for those of us in business for a long time with the same number, it saved so much time knowing who it was and whether to answer or not. I also upvoted the comment on storing the calls and texts from the mobile app too. It was invaluable to track your team to see if and when they had made contact with customers.
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Chris Richardson commented
I did really enjoy this feature and it stopped for me too.