Permissions for Note Types
I would like to be able to go into a group (i.e. - Technicians) and have a setting in the permissions area to select what type of notes they see when they open a job. I want to limit what they see so they don't have a job with administrative notes, emails, etc. that the don't pertain to field techs. I want to be able to set it so they only see "Notes, Parts Used, etc."
UPDATE: Is this still something you’d like to have and do Private Notes fit the need?
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You can restrict note access on a note-by-note basis by using the “Private Note” checkbox when adding a note, and setting specific Access Profiles to prevent them from seeing Private Notes.
However, we can look into allowing you to blanket restrict certain note types in the future.
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Kimberly Negri commented
My understanding is you can't restrict the view on forwarded emails though. That would need to be included to clear up the view for field techs.