Lacey G
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Thank you for letting me know I don’t properly explain this issue. For more context our salesmen are paid commission as a percentage of the profit per job. We pass the cc fees to the customer so for example a 50,000 job shows a revenue of roughly $65,000. The fees are then paid to the processor before ever reaching our bank so we create a separate line item to cancel them out. I understand you are saying this isn’t a per job cost but I am specifically talking about the profit tracker which has nothing to do with our quickbooks. A sales rep should not be paid extra on a job simply because a customer paid via credit card instead of a paper check. It may not seem like a big deal but if half of the invoices are paid via credit card on a 10 million dollar business that’s $150,000 (a whole salesman, or 2 admins worth of yearly salary) we would be paying out in commission that we have never received. The only way to see the amount or credit card fees a customer paid on a job is to open up each individual invoice and make a note. Some jobs have 10+ individual invoices so this has become truly a nightmare to properly track.