Make Chat and Help Buttons Hideable/ Change location
Please make the icons for chat and help hideable. They are always in the way of the boxes that I need to click that are behind them and I cannot scroll any further to gain access to the boxes that I need to be clicking.
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Amber H. commented
Agreed, they are always in the way or hiding something I need to see.
Additional idea: Give us the option to hide the icons. Permanently attach them to the top of the screen between the notification bell and our profile icon.
Reasoning: In my opinion, a chat option is typically expected of companies now. User realization they need help produces the initiative to seek out that help. If I don't see a chat option in one of the corners of my screen, I instinctively hunt down the menu icon which is typically located on the top of a screen. I doubt I'm the only one. ;)
While having these icons so readily available does prove helpful, the ability to see what is behind those icons is more important to me as a user. I'm all for user friendliness! :)Thought: New users would benefit from something eye-catching for the first several opens of the system to draw their attention directly to the help and chat icons.
Thank you for what you do!
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Catherine Brenneman commented
These are always in the way. Please make them go away. They are a hinderance to completing work!
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Paul Datschefski commented
I'm unable to see how long this item has been on my board, and i can't scroll to see it. Please let me move these items or give me the option to get rid of these bubbles. I have no need for them, and I can find a contact-us page if I do. Perhaps it could be integrated into the other notification alert/bell at the top of most pages.
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Mark Leon commented
Please loose them, the sooner the better.
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Carol Walker commented
Just make option to close all unnecessary popups
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Rae Riccio commented
Please allow for the chat bubble to be hidden or moved. I am unable to edit items due to the location of this bubble. I had to create a new item that would be subsequent to the one I wanted to edit. Now I am left with another item that I cannot change or delete. Very inconvenient.
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Paul Datschefski commented
Yep, Agree these boxes kill my productivity
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Anonymous commented
I can't click on the "1" or left arrow because Help message icon is in the way. Very frustrating. Please fix.
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My Contacts De La Cruz commented
Customer wants to be able to hide the message bubble icon. He stated that it is in the way on his screen.