Make Chat and Help Buttons Hideable/ Change location
Please make the icons for chat and help hideable. They are always in the way of the boxes that I need to click that are behind them and I cannot scroll any further to gain access to the boxes that I need to be clicking.
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Craig Garcia commented
This is incredibly frustrating... this chat icon needs to move elsewhere ... just like a button for "jobs" and "insights" was created, a button for HELP needs to be created to house this chat icon to chat with support. It obstructs key parts of the NSE workflow and customers are over the moon frustrated with this. It obstructs the calculation button and is incredibly frustrating.. as I need to adjust the zoom scale of the entire browser to another setting just so I can click on the add calculation button.
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Amber H. commented
Agreed, they are always in the way or hiding something I need to see.
Additional idea: Give us the option to hide the icons. Permanently attach them to the top of the screen between the notification bell and our profile icon.
Reasoning: In my opinion, a chat option is typically expected of companies now. User realization they need help produces the initiative to seek out that help. If I don't see a chat option in one of the corners of my screen, I instinctively hunt down the menu icon which is typically located on the top of a screen. I doubt I'm the only one. ;)
While having these icons so readily available does prove helpful, the ability to see what is behind those icons is more important to me as a user. I'm all for user friendliness! :)Thought: New users would benefit from something eye-catching for the first several opens of the system to draw their attention directly to the help and chat icons.
Thank you for what you do!
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Craig Garcia commented
Need to be able to move / hide this chat icon as it sits directly in front of the calculations button (on line items and applying a quantity calculation)
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Catherine Brenneman commented
These are always in the way. Please make them go away. They are a hinderance to completing work!
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Paul Datschefski commented
I'm unable to see how long this item has been on my board, and i can't scroll to see it. Please let me move these items or give me the option to get rid of these bubbles. I have no need for them, and I can find a contact-us page if I do. Perhaps it could be integrated into the other notification alert/bell at the top of most pages.
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Mark Leon commented
Please loose them, the sooner the better.
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Carol Walker commented
Just make option to close all unnecessary popups
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Rae Riccio commented
Please allow for the chat bubble to be hidden or moved. I am unable to edit items due to the location of this bubble. I had to create a new item that would be subsequent to the one I wanted to edit. Now I am left with another item that I cannot change or delete. Very inconvenient.
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Paul Datschefski commented
Yep, Agree these boxes kill my productivity
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Anonymous commented
I can't click on the "1" or left arrow because Help message icon is in the way. Very frustrating. Please fix.
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My Contacts De La Cruz commented
Customer wants to be able to hide the message bubble icon. He stated that it is in the way on his screen.