Conversation notes vs Individual Notes
At present, notes are entered individually; and when someone "replies" to the note, one has to go find it somewhere in the Activity time line. It would be nice if there was a conversation feature whereby a note can be responded to or comments trails made a part of it (like a blog post) so one can reply to that note specifically.
Yes! It is so difficult to manage notes, comments, tasks, etc..in JN.
Krista Adams commented
This would be SOOOOO helpful!
Will Badra commented
If this tab could include "Internal Notes" and "Customer Notes" as well, that would be great.
Scott Hausmann commented
I think this one is probably the most important or certainly high-ranking is things that could be changed quickly and easily and is very crucial. Similar to an email whether it's an activity note or an email it would be nice to house the ability to respond directly to that note or email. For instance if somebody sends me a note I cannot respond directly to that now and I have to create an entirely new note and it kind of ruins the flow for that particular issue or item Within the job. Also if I send an email as an activity notebook change it to email when somebody replies to that it does not get automatically uploaded into the notes unless a specific set of circumstances takes place and you check all the right boxes and all that kind of stuff. Email will be great and that's a bigger challenge however having it where you can put a note in and have someone respond and you respond back to them and so on and so forth is very crucial to maintaining the ability to see a problem through on a given project.