Anonymous
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If we could make a field mandatory, while tracking anything in a system, it would help remind the teams to ask the question. This can also lead to false information, however, that would just be an option to choose from. The busier we get, the easier it is to forget certain details. This is important to us in marketing for tracking of how we spend our money and what leads are most effective, however, I know there are probably many fields that would be helpful for many different people depending on what their focus is!