139 results found

1. Reply to Emails on Mobile App

   Newsflash! I want to reply directly from my app to emails from my customers. Why is there no way to reply from the app? It would be nice.

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2. It takes a long time to open the Jobnimbus App

   each time we sign in we have to relog in which is annoying. and lately it is taking a very long time to boot up.

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   Completed  ·  AdminJobNimbus (Product Manager, JobNimbus) responded

   This feature is now completed. Thank you for helping us know what wanted.

   The mobile app speed has been greatly improved and should load much faster.

   If you have any questions about this feature contact support@jobnimbus.com.

   Thanks again,
   Aaron

3. a sorting option in the mobile app for contacts that did not make "unknown" appear

   As of today, 3/26/18, on the mobile app, there is a way to sort contacts by company, first or last name, or by date updated, but when you select either first/last name or company, it makes all of the ones that have an empty field appear as "UNKNOWN" for their name.

   For Example, If I sort by Last Name then it will show all the company's we do business with (ie. contacts who do not have a first nor last name, only have a company name) as "UNKNOWN" as the display name.

   It seems there should be an option to, at the very least, display contacts on the mobile app like that on the desktop version BOARDS where if, for example, a last name exists, display that, but if not, then display the company name. To have the mobile app show it as unknown is really frustrating. Having the option of turning off the sorting feature completely and alphabetizing like the desktop version mentioned above would be an ideal solution. Then if users want to sort, they can, but also they can turn it off completely and have it display all alphabetizing by last name and if non-existent, then by company name.

   As of today, 3/26/18, on the mobile app, there is a way to sort contacts by company, first or last name, or by date updated, but when you select either first/last name or company, it makes all of the ones that have an empty field appear as "UNKNOWN" for their name.

   For Example, If I sort by Last Name then it will show all the company's we do business with (ie. contacts who do not have a first nor last name, only have a company name) as "UNKNOWN" as the display name.

   It seems there should be an option to,… more

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   Completed  ·  AdminJobNimbus (Product Manager, JobNimbus) responded

   This feature is now completed. Thank you for helping us know what wanted.

   If you have any questions about this feature contact support@jobnimbus.com.

   Thanks again,
   Aaron

4. A way to view Closed/Archived Jobs and Contacts in the mobile application

   There are always going to be repeat customers, whether you fixed a roof for them this year or three years ago. What if they have a leak and wish to keep going with your business? Without being able to view all of the Jobs you've done on your phone, agents in the field won't be able to look up already established customers. Yes, you can look them up from an iMac computer, but you won't be toting that around when you're driving from customer to customer.

   We should be able to have a status filter or just a filter that allows for Archived/Closed jobs, with the ability to re-open the job as well. Currently I can't even add a filter type on the phone application currently.

   The same goes for Contacts.

   Also, I'm confused still as to why there is a Contacts and a Sales with the same details in the categories. The Sales seems to be the most applicable one to use..

   There are always going to be repeat customers, whether you fixed a roof for them this year or three years ago. What if they have a leak and wish to keep going with your business? Without being able to view all of the Jobs you've done on your phone, agents in the field won't be able to look up already established customers. Yes, you can look them up from an iMac computer, but you won't be toting that around when you're driving from customer to customer.

   We should be able to have a status filter or just a filter that… more

   13 votes

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   2 comments  ·  Web Functionality To Mobile  ·  Delete…  ·  Admin →
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   Completed  ·  AdminJobNimbus (Product Manager, JobNimbus) responded

   The latest version of the JobNimbus mobile app now includes archived records. You can see them on the list as well as search directly for them.

5. Android App in South Africa

   The IOS app is already available here but most of our staff use the android platform. We want to use Salesrabbit, but it integrates best with your software, so it will be great if we can have Jobnimbus on android.

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   Completed  ·  AdminJobNimbus (Product Manager, JobNimbus) responded

   The mobile app for Android has now been made available in all countries. Enjoy!

6. Sort by Status on mobile app

   Sort by status

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   Completed  ·  AdminJobNimbus (Product Manager, JobNimbus) responded

   This feature is now completed. Thank you for helping us know what wanted.

   Sort by Status is available. To do this, select a filter for the “Type” and then select the “Status”.

   If you have any questions about this feature contact support@jobnimbus.com.

   Thanks again,
   Aaron

7. Geofencing

   Geofencing would make it very easy to find jobs in the system when in the field, since it would pull up the jobs that are nearby. It would also make job costing man-hours easier and more accurate once JN has a timeclock feature.

   27 votes

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   Completed  ·  AdminTodd Furness (Admin, JobNimbus) responded

   This is completed in our new app that is going to be released in 1-2 weeks.

8. turn off task notifications on mobile app

   When I open the mobile app and go to tasks, it pops up a screen displaying this for example:

   "Task assigned
   Automation (contact) assigned you a new task
   DISMISS VIEW"

   And then I have to select Dismiss or View.

   It then repeats a similar popup until I go through every single new task assigned since my last time using the app.

   I'd like a way to turn this off.

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   Completed  ·  AdminJobNimbus (Product Manager, JobNimbus) responded

   You can turn off mobile push notifications for tasks this way:

   1. Log into JobNimbus on the web
   2. Go to your name at the top right and choose My Info
   3. In the Notifications section, either uncheck the box for Tasks if you want to turn off all Task notifications or switch the dropdown menu at the top of the section to “Email” instead of “Email and Push” so that it no longer shows those push notifications in app for you.

   For further assistance, please contact support@JobNimbus.com. Thanks!

9. Improved Photo Quality when taking photos from within the App

   Improve photo quality for the photos taken on the app.

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   Completed  ·  AdminJobNimbus (Product Manager, JobNimbus) responded

   You can adjust the resolution of photos taken with the mobile app this way:

   1. Logged in as an admin, go to your name at the top right and choose Settings
   2. Find the option for “Auto re-size images” and adjust the dropdown to your preference.
   3. Click “Save” at the bottom

   This will now be the setting for all users taking pictures on the mobile app from that point forward.

   Just to be aware, increasing the resolution can increase sync times, storage used on device, usage on cell data plans.

   For additional assistance, contact support at 855-964-6487 or support@JobNimbus.com

   Enjoy!

10. The ability to attach PDFs to contacts on Mobile
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    Completed  ·  AdminJobNimbus (Product Manager, JobNimbus) responded

    In order to attach PDFs, you will go to the app where your PDF is currently stored and use the Share function of that app, choose “Open In…” and then choose JobNimbus. You’ll then be able to select the Contact/Job where you want to put that PDF and it will save into that Contact or Job.

    Enjoy!

11. Sort by Status in mobile app

    When filtering jobs the app, trying to sort by Status it does not have any options. It only says "Add a type filter" and it doesn't let us add or select a specific status. Is there a way to do this?

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    Completed  ·  AdminJobNimbus (Product Manager, JobNimbus) responded

    In order to filter by status, you just need to set a Type filter first and then it will show the statuses under that type which you can choose from.

    We are fixing the messaging in the app and will work towards overcoming this limitation in a future update as well.

12. Photo Carousel Viewer on Mobile App

    The desktop version allows for carousel function with the photos to quickly click to the next photo. With the phone app you must open each photo close it, go to the next photo and so forth.

    24 votes

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    6 comments  ·  Photos  ·  Delete…  ·  Admin →
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    Completed  ·  AdminJobNimbus (Product Manager, JobNimbus) responded

    This feature is now completed. Thank you for helping us know what wanted.

    If you have any questions about this feature contact support@jobnimbus.com or reply to this email.

    Thanks again,
    Aaron

13. Auto fill name when signing

    When you go to add a signature to a document, we are forced to type in the person's name. This is an unnecessary step as it should auto-populate based on the clients name, with an option to overwrite if someone else is signing it. It's just an extra step that decreases our efficiency.

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    Completed  ·  AdminJobNimbus (Product Manager, JobNimbus) responded

    When you go to sign a document, if you look to the right of where it says “Printed Name” there is a word “Choose”. If you tap on “Choose” it will let you pick from a list of names that would be eligible to sign (contact, sales rep, etc).

    We will be improving this interface in an upcoming update to make this more clear, but that should help you in the meantime!

14. Match Desktop Functionality In Mobile (Boards, Colors, etc)

    I wish the mobile app looked and operated more like the desktop version. The color coding and simple navigation are missed on the mobile side of things.

    102 votes

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    Completed  ·  15 comments  ·  Web Functionality To Mobile  ·  Delete…  ·  Admin →
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15. Search By Contact/Job Number

    The fields that are currently available via the search function are:

    Address Line 1
    Address Line 2
    City
    Zip Code
    Company
    Description
    Email
    Filename
    First Name
    Last Name
    Home Phone
    Mobile Phone
    Work Phone
    Job Name
    Record type
    Source
    Status
    Website

    7 votes

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    Completed  ·  AdminJobNimbus (Product Manager, JobNimbus) responded

    This feature is now completed. Thank you for helping us know what wanted.

    If you have any questions about this feature contact support@jobnimbus.com.

    Thanks again,
    Aaron

16. Signatures Directly on Document (not separate page)

    On the old app, when you got a signature, it appears in the actual place that you place the signature field. It also updates the document and flags it as 'signed'. The new app (2.0), while they added the ability to take signatures, they place the signature on separate page and the document is not flagged as signed. This should not be an enhancement, but rather a bug fix. It should work like it did in the old app, which we are forced to continue using.

    59 votes

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    Completed  ·  AdminTodd Furness (Admin, JobNimbus) responded

    This is now out in a beta version of the app. We will be rolling this feature to our production version of the app in the next week or so.

17. "Related" Checkbox on Mobile

    I need to see ALL related notes on a customer on the mobile

    5 votes

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    Completed  ·  AdminJobNimbus (Product Manager, JobNimbus) responded

    This feature is now completed. Thank you for helping us know what wanted.

    If you have any questions about this feature contact support@jobnimbus.com.

    Thanks again,
    Aaron

18. Custom Job or Contact Fields in Web App

    Should be available in Mobile App

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    Completed  ·  AdminJobNimbus (Product Manager, JobNimbus) responded

    This is already in the app, you just need to scroll down to the bottom of the Add/Edit screen to see them. I checked your account and everything looks great.

    Sorry about the misinformation on your support ticket!

19. show dates to the mobile calendar

    grid lines are not helpful on mobile calendar. dates would be better

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    Completed  ·  AdminJobNimbus (Product Manager, JobNimbus) responded

    It sounds like you’re on our old mobile app which has a bug with displaying the calendar’s dates on iOS 10.

    Please search for JobNimbus 2 on the App Store and download that and you should be good to go!

20. Upload pictures from phone to mobile app

    When the desktop actually does sync the contact with the app, you can go to the camera and take a picture of something and it'll add to the attachments, but I haven't found where you can upload a picture from your gallery.

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    Completed  ·  AdminJobNimbus (Product Manager, JobNimbus) responded

    If you tap on “Camera” from the action menu on the contact or job, you can tap the checkmark at the bottom right and then you’ll see an “Add from Album” option at the bottom.