JN Payments: Move credit card surcharge and adjusted total payment info to after customer selects Credit Card. Confuses e-check payers.
Illustration/example, attached. Instead of the largest font/bolded Total with included credit card fees (before knowing how the customer will pay), show only the actual requested amount and add an asterisk to the Credit Card option about the added fee, which can be calculated and included on the next page of the credit card selection page flow.
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Justin Bookman commented
Thank you, JN Team!
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Sean Guilfoy commented
This has to happen. I know the system and it confused me.
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Robert commented
This makes much more sense and would be less confusing on the estimates as well.