Payment Receipt Notification Emails
Currently, when customers submit payments through JNP, the payment receipt email gets sent to the customer and sales rep. As the owner, I would like to receive these emails. Having a way to choose who these emails go to would be very helpful. The notification emails from the payments portal look different and I prefer the layout of these payment receipt emails.
Sara Delgado
shared this idea
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Caleb Hollrah
commented
Currently, receipts are only sent to customers if an email address is already associated with their contact in JobNimbus. It would be helpful if, after submitting a payment, the system prompted the customer to enter an email address to receive their receipt — ensuring they get a copy even if their contact record in JobNimbus doesn't already include an email.
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Brooke Laizure commented
This is really important. Please fix.