Ability to Add Duplicate Names
Can we override the duplicate names error? Maybe a check box or something that allows us to override the message.
I would like to be able to have the same display name for different contacts if my contacts have the same first and last name.
Rosa Oceguera commented
I agree with everyone here! The name of a contact should not be the key identifier that checks for duplicate entries. As a company that does a large volume of estimates, this is a big system flaw. The key identifier that checks for duplicates should be a Contact ID Number or Address. Checking to see if another contact exists with the same address would be more beneficial than showing us duplicates of the same John Smiths. We would highly appreciate it if you look into this soon.
Tracy Talley commented
I have never used a program that you can't have the same name somewhere. I understand if there is more than one piece of information that duplicates like the name and address or name and phone number but not just a name. We don't need an override. Just change the way duplicates are identified.
Julie K commented
This is a major inconvenience. I have never used a program that you can't have the same name somewhere. The unique identifier should be the Job ID Number or Contact ID Number...the name itself should never be the unique identifier in a program.
Eric Broome commented
As a workaround, I like to add the street address numbers to the end of the display name.
So, if Ric Flair lives at 4 Horseman Ln, and another Ric Flair lives at 16 Times Champions Cir, I could have:
Flair, Ric 4
Flair, Ric 16
Obviously, this is all hypothetical, because there can only ever be one Ric Flair.
In this case we have over 45,000 contact obviously we will have a lot of duplicate names with different addresses. I would understand if we would not be able to duplicate the name and address zip etc. In this case it is people with the same name but have completely different addresses in different cities. I don't believe we should be forced to put in false/irrelevant information such as John Smith 2, John Smith $ or John Smith !. There is no consistency in a system of entering names that way. I believe if the address is different you should be able to override the "duplicate" contact. and then be able to decide if they are relatable contacts (someone with multiple homes).