Limited access on contacts
We have third party departments who work within our CRM, however we are only wanting them to see contact information not edit or delete it. There should be an option on the access profile permissions to only allow them to see contacts, upload documents/photos, add notes without being able to change the status or edit the contact information. It would be even more helpful if they were able to add dates/input information in the customized contact fields without changing the standard contact fields (like name,address,phone number)
Caley Bishop
shared this idea
-
Bobbi Criswell commented
We would like to be able to have our repair technicians see only the information needed for their current jobs and contacts, but not be able to edit or delete the information. They should still be able to leave notes, email, and upload pictures or documents. they should not be able to view any contacts or jobs that they are not assigned to.