Job Automation With Ability to Change Type, Not Just Status
Warranty jobs go in the warranty workflow, but sometimes they end up not being warranty. This means the type/workflow needs to change. Our sales reps only really change statuses, not the workflow/type, because it requires extra time to open the edit box. We need to create an automation that changes the type/workflow based on a status in the warranty workflow that triggers this change.
3
votes
Libbie Spielmann
shared this idea
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Robin Eggen commented
This would really help. thanks