We have to use another platform due to poor deliverability from jobnimbusmail.com.

Every email we send from within JobNimbus goes to the Spam or "Promotions" inbox. It seems like too much to ask for all of our customers to whitelist your domain. I don't mean to sound crabby, but as the owner of small roofing business we subscribed to jobnimbus to make our lives easier; a lot of the platform has been extremely disappointing including this. All we are trying to send are estimates and invoices (single pages mostly). This seems like yet another portion of the platform will will not use as it has made our day to day operations more difficult. We will have to just download those documents as PDFs and email from our business email that isn't assoicated with jobnimbus.

The option to use their own email address when sending from JobNimbus.

a million votes for this! all of my other CRMs are capable of doing this!

The option to email from your own domain, or another domain than JobNimbus.com

Be able to send email replies to customers within my personal email inbox. It's a huge inconvenience to have to open JobNimbus each time to reply to emails. They're times when the JobNimbus server does not work as well.

Create an emailing system that would be able to combine the email notifications in one email so we can go to one place to see the entirety, rather than getting separate emails notifying you of a response via email.

I wish we could upvote comments, too.

What Caleb and Dave said. This is definitely a NEED.

Yeah! What Caleb said!!

So is this going to happen any time soon? Both Gmail and Outlook have an accessible API so literally all it takes is building to those end points. ALL other reputable CRM's integrate with a Gmail and Outlook. So it's not even reinventing the wheel. It's really just actually doing what's considered industry standard for a CRM.

It would be beneficial to have the ability to click on an email address within JobNimbus & have it open up my external email to correspond outside of JN.

4 years later... and this issue was never resolved and by the looks of it, it will be another 4 years before anyone from JN responds to any of your concerns. With that said, the only pro I see about using JN email system is that it stays in the activity log, other than that, we've had a lot of issues. JN emails usually end up in the SPAM folder for most of our customers and even among us, JN users and of course, the main concern, which is a HUGE issue, the emails come from someone@jobnimbusmail.com.... SMH

Please look into this more!

I'm continued to be baffled on how low hanging fruit like this has not been addressed. Still have the issues mentioned in 2021. What's the actual timeline on an integration with Outlook & Gmail?

This would help all your customers with:
1. Increased professionalism for your clients.
2. Decrease spam rates. Increased open rates since it would be coming from our emails. The address that our clients are actually looking for and responding to.
3. Increased efficiency for your clients. We won't have to walk our clients through how to find our emails.

This would also be a huge selling point of JobNimbus!

You are spot on with this. The email function is so archaic. I feel like I'm stepping back in time. I can't decide if the email function or photo function is the worst part of JN. Maybe a tie. They are both horrible.

COMPLETE EMAIL OVERHAUL!!!! I believe it is time for a complete JN email overhaul. The JN emails just plain sucks. It is Extremely limited in functionality. I can't even change the font size, color, do background color. I can't add an attachment to any templates. We use a lot of video emails from Loom now and we want to be able to use video email with JN. I certainly hate the fact that all my email shows up to my customer as jobnimbusmail.com My customers have NO CLUE who that is. Also why is the email completely backwards. Why is the subject line at the bottom, when I go to a contact and select "Send Email" why do I still have to click on their email to send it to them when I already told the system to "Send Email" within that contact. Why can't I attach anything from the system documents tab in an email. I can browse my computer or I am limited to attaching whatever has been saved in the contact documents tab. It is time for a complete email overhaul.

How about some feedback from Jobnimbus on this one? Clearly, it is a real issue and even more so with virtual selling during the pandemic.

This is an issue with us. We have had a number of customers mention that they thought this was spam. I feel like we may be losing communication because of it.

Yeah I avoid sending estimates from Jobnimbus. Instead I download them and send from my personal email.

I’m loosing lots of communication and contracts simply from the fact that when I send estimates out via emails the clients see as the header name Nimbus and think it’s junk mail and delete it or not even look at it. It would be nice to have my company name as the header of the email. I don’t mind sharing the Nimbus name but it should show my name first so they recognize it and open it.