Integration with virtual phone - VOIP
We use a virtual cloud based phone system. All of our communications are from individual phone numbers but the outgoing calls through the phone system all show the company number. I would love to see some sort of integration ability to be developed that allows the phone to push it to the virtual phone app.
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Anthony commented
Currently, when a rep or other team member places a call through the app, it allows the user to save the call, but they can decline it. I want all calls to at least have the activity logs for calls placed.