Mass emails to entire customer base, or customize-able groups within the database.
I used to work in car sales, and our CRM was a bit more complex than job nimbus, but at a higher cost for the dealership to use. That being said, the CRM admin/Internet Manager could send out mass emails using the existing customer database. They could send a mass email to the whole list, or pick out certain criteria for a targeted email blast.
It would make JobNimbus a far stronger competitor if this could be incorporated into its abilities. In our case, we are a roofing company. If we could customize a mass email blast to target, for example, our commercial client base, residential base, customers from either category within the past 30, 60, 90, 180, or 365 days (or longer), or possibly custom targets that we could set the parameters on, we could utilize JobNimbus to a far greater scale and profit.
Also, if JobNimbus had a text feature, where we could customize groups to send mass texts to, for specials or Texas Insurance Law updates for example, we would be infinitely more effective with our client database.
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Kim commented
I used to work at a small tech startup where we faced similar challenges. We needed a CRM that could handle complex customer segmentation without breaking the bank. That's where sugar customer relationship management came into play. It allowed us to tailor mass emails to specific customer groups effortlessly, boosting our engagement rates significantly.
Sounds like JobNimbus could really benefit from these features. Integrating customizable email blasts and a text messaging feature could definitely take your roofing company's client management from https://www.enable.services/sugarcrm/ to the next level.