Avoid email chains from appearing in @mention replies
The @mention feature should send an email to the user mentioned from a DONOTREPLY email address. The email should contain a button or link they can click on to reply. The objective here is to isolate the user's response from the body of the email chain so that it doesn't post the whole email chain into JobNimbus. Furthermore, Coming from a DONOTREPLY email address means that if someone tries to reply to the email directly by mistake, the user will be notified that their response was rejected and have another opportunity to submit their reply the correct way.
7
votes
AdminJobNimbus
(Product Manager, JobNimbus)
shared this idea
-
Keith
commented
I agree. Replying to the @mention email creates a large counterproductive entry in the Activity notes that cannot be edited or modified.