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How can we improve communication internally and with your customers?

← Communication

Engage Display Names

The ability to have multiple contacts with the same phone number and have Engage pull from the last contact created as the display name used.

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Breelyn Cardon shared this idea  ·   ·  Report…  ·  Admin →
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  • Anonymous commented  ·   ·  Report

    We sometimes have deleted contacts with the same phone number as current ones. Engage just relates a conversation to the most recently created contact whether it's been deleted or not.
    We don't want a deleted contact to be related to a conversation.

Communication: Text

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