Texting opt-out more obvious
When a customer opts out of texting, it still looks like we can text them within the contact and the activity shows text messages, even though those texts aren't being sent. There isn't a great way to quickly see that they have opted out, especially on mobile. Can we make it so we can't click to send a text at all in the contact when they've opted out?
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Kaloni Pedigo
shared this idea
This has been an infrequent ask, so with current priorities, it will not be added at this time, but will be considered if additional requests are made.