Choose which contacts show in mobile app
I can place the contacts in a follow up folder or Closed and set it to not be visible. It makes it not visible on the computer, but it still shows up on mobile app.
There are a couple of ways to do this:
1. Use “Archive” on the Contact workflows. We don’t show any archived contacts in the mobile app, so this is the quickest way to get those out of your hair.
2. Assign the contact to someone else. As you make new assignments, those contacts should stop showing on your device (this is especially true for users that are Limited Access).
Give those a try!