Why users can see ALL contacts and jobs
I have the settings so only users can see there own contacts and jobs but they see everyone's on the Android and Iphone APP, but on the Desktop version they only see there own.. I have the correct Radio Button selected for them to only be able to see there own but they can see everyones.
Hi Jason,
After a quick look around, the issue is in our new Workflows, where one of your contact types (Home Owner) had statuses that were selected as “Is Mobile Sync”, causing them to override the user settings.
I’ve gone ahead and edited each status and deselected “Is Mobile Sync” on each one. Now, it should work as expected where only the contacts associated to a user will be synced to their mobile device.
For jobs, none of them should be syncing to the wrong user, but please try this again now and see if you have any jobs that shouldn’t be syncing. If you still have an issue here, let me know and we’ll discuss how to look into it further.
Sorry for the inconvenience, but you should be good to go now.
-Brad