JobNimbus Feedback (Contacts + Jobs) company-first vs. Individual
JobNimbus Feedback (Contacts + Jobs)
Main issue: JobNimbus feels person-first instead of company-first, which doesn’t match how commercial roofing actually works.
Key frustrations you flagged:
Companies feel like a secondary field, almost an afterthought
The platform seems built around one-off residential customers, not corporate accounts
There are too few places to properly attach or emphasize a company name
Commercial users often need multiple contacts under one company (PMs, AP, supervisors, owners)
Adding contacts to an existing company/customer is not intuitive — you have to hunt around
Core request:
JobNimbus should improve:
Company-centric CRM structure
Multi-contact support per customer/company
Easier “Add Contact to Company” workflow
Better visibility of company info across Jobs + Contacts