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How can we improve communication internally and with your customers?

← Communication

Phone extensions

Allow alpha characters in the phone extension to describe who the phone number belongs to.

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Ken Koop shared this idea  ·   ·  Report…  ·  Admin →

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  • AdminJimmy Stewart (Admin, JobNimbus) commented  ·   ·  Report

    Hello,

    While we appreciate the great feedback and ingenuity that this shows in solving a real-world issue, there are some restrictions as to what's allowed in certain types of fields (i,e. phone number fields). Because data is passed from JobNimbus to our mobile app, outside integration partners, and other systems, it must meet a specific data format convention in order to be accepted correctly.

    For this reason, we will not be able to proceed forward with this request.
    Thank you!

    - Josh

  • Ken Koop commented  ·   ·  Report

    For instance: Bob and Cindy Jones

    000-111-2222 xBob
    000-111-2223 xCindy

Communication: Phone

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