111 results found

1. Choose between Invoice data and Estimate data on Sales Dashboard

   We'd like data on the Sales Dashboard to come from the total of the invoice rather than the estimate, because the two are rarely the same and we can glean much more useful and actionable business intelligence from the former.

   20 votes

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   3 comments  ·  Dashboard  ·  Delete…  ·  Admin →
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2. Budget Report Filtered by Trades

   We should be able to pull a budget (profitability report) filtered by the trade.
   I don't have a way of seeing how my different trades are performing.
   Ex: roofing,windows, siding....

   3 votes

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   1 comment  ·  Custom Reports  ·  Delete…  ·  Admin →
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3. Tracking jobs, closing rates for company and per rep, average ticket

   Making it more user friendly to run reports

   3 votes

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4. reports

   Needing to track average ticket and closing rates and making it more user friendly

   3 votes

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5. Tagged Notes appear on Dashboard

   Any notes that my name is tagged in to show up on my dashboard

   5 votes

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6. Include Activity in Contact Report

   Would like to have the option when exporting Contact list into CSV to include activity for Contacts as well.

   6 votes

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7. Report columns for job type, service type, assigned...

   Add column options on the report to allow you to pull job type, service type, assigned to (PM) and subcontractor.

   6 votes

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8. Job Report should include approved estimates

   In the Job Report, you currently have the option to include the amount of the last estimate. However, that isn't necessarily helpful if the last estimate is not the one that was approved. You should be able to include the total of ALL approved estimates in order to get some perspective on the value of the project. Thanks

   2 votes

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9. Set a default display on the My Tasks dashboard report

   Would like to see the option to set the default for which Tasks are displayed on my dashboard

   2 votes

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10. All Closing-Ratio Reports are highly inaccurate.

    ALL REPORTS HAVING ANYTHING TO DO WITH CLOSING RATIOS (THE NUMBER OF ESTIMATES PRESENTED, DIVIDED BY THE NUMBER OF THOSE ESTIMATES THAT TURNED INTO A SALE) ARE HIGHLY INACCURATE.

    Your current report formulas correctly count all the estimates presented within the specified date-range, BUT, and this is the crux of the matter: it only counts jobs which were signed-up or became jobs during that same date-range, and ignores the jobs that were signed-up after the specified date-range of the report, even though they were originally estimated within the specified date-range of the report.

    Most contractors, including my company, do a consultative sale, meaning: we do our estimate and present it to the customer, and the actual sale usually happens 1 to 4 weeks later when the customer calls back to let us know they have chosen us to do their project and are ready to move forward. Sometimes these "go-aheads" happen 6 months or even a year later.

    For your closing-ratio reports to be accurate, they must ignore the DATE that an estimate became a sale. For example: Lets say a company's sales force does 100 estimate presentations in the month of April. Of those 100 estimates, 20 of them turn into sold-jobs within the month of April, and 20 more of those same 100 estimates turn into sold-jobs within the month of May, for a total of 40 jobs sold out of those 100 estimates that were presented in April, which is a very respectable 40% closing ratio. However, if immediately at the end of April, you look at the closing ratio for April, it would only be 20% because it would miss the 20 additional estimate-to-sale conversions that were yet to come in May. So if you wait till the end of May to run April's report, the report should show the true closing ratio of 40%, which is the ratio that I think we will all agree is the correct ratio in the above described scenario. I am sure we also agree that 40% is the number to use when evaluating the effectiveness of your company's sales-people and sales-process, for determining your marketing ROI, and for budget planning.

    However, 40% is NOT the April closing ratio that the JobNimbus report displays when you run the report in May, or if you run the report 6 months or a year from now. The report will always show a ratio of 20% because it only counts those 20 jobs that happened to be signed-up in the month of April and ignores the other 20 conversions that happened in May even though they were estimated in April.

    Currently, to get an accurate closing ratio report, I would have to:
    1) Create two separate reports within JobNimbus.
    2) Create and formulate an Excel spreadsheet.
    3) Export both of the JobNimbus reports.
    4) Copy both reports onto the Excel spreadsheet.
    5) Merge the two sets of data.
    6) Filter the data.
    7) Sort the data.
    8) Calculate the totals of all the data-sets.
    9) Calculate the closing ratio(s).

    Closing ratios are one of the most basic and important KPI's for any business, and are critical for analyzing and planning. Can you fix this?

    Greg Flury
    ABC Roofing, Inc.
    Greensboro, NC

    ALL REPORTS HAVING ANYTHING TO DO WITH CLOSING RATIOS (THE NUMBER OF ESTIMATES PRESENTED, DIVIDED BY THE NUMBER OF THOSE ESTIMATES THAT TURNED INTO A SALE) ARE HIGHLY INACCURATE.

    Your current report formulas correctly count all the estimates presented within the specified date-range, BUT, and this is the crux of the matter: it only counts jobs which were signed-up or became jobs during that same date-range, and ignores the jobs that were signed-up after the specified date-range of the report, even though they were originally estimated within the specified date-range of the report.

    Most contractors, including my company, do a… more

    6 votes

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    0 comments  ·  Sales Reports  ·  Delete…  ·  Admin →
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11. Ability to run Report on all jobs and how long they stayed in a certain status

    For example: We want to know on average how long jobs are staying in QC Inspection status.

    Right now, I can report on the jobs specifically in that status, but I want a way for even if they are not in the status currently.

    Basically the length of time between status changes. (Which I know you can see when you go into a job's system activity - but I want to run a report on this).

    22 votes

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    2 comments  ·  Custom Reports  ·  Delete…  ·  Admin →
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12. More Bulk Edit Options for Reporting

    Would like to bulk edit any type of information for a custom report. I.E., if doing a custom contact report. All of the fields that do not make a customer unique should be bulk editable. Currently you can edit the assignee, sales rep, status, and type of contact. But you can't edit bulk edit things like the location or the lead source.

    18 votes

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13. More customization on Dashboard View

    User would like more options to customize the dashboard. Currently, he can choose what features of the dashboard are visible, however, he cannot control how they are displayed. User would like a simple feature, such as being able to sort his tasks on the dashboard with the newest tasks on top. User is aware that he could use a custom report but does not want to lose the ability to check off tasks from the dashboard.

    16 votes

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    Viewed  ·  2 comments  ·  Dashboard  ·  Delete…  ·  Admin →
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14. Job pipeline report based on estimate status

    We usually have multiple estimates under a job, using a couple to work up numbers which are then rolled into one estimate which actually get sent to the customer. This renders the Jobs/Sales pipelines useless, because it pulls in estimates which were created last, but which were just in-house tools. Would be super nice to be able to view the pipeline based on ESTIMATE STATUS instead of just most recent estimate.

    15 votes

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    Viewed  ·  2 comments  ·  Pipeline Reports  ·  Delete…  ·  Admin →
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15. Ability to Download all photos/documents without having to download per contact/job.

    Is there any kind of script the developers can run to generate all documents and images and put them in a folder to be download where I can http or ftp them.

    17 votes

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16. print report

    it seems crazy to me that JN has sch a robust report builder but they can not be printed. a few years ago, support told me that the world is going paperless. that is just not true. The ability to print reports is a weekly if not daily need. opening in excel sort of works but is super clunky and time consuming to format. I will also add that yes, some times, being able to move to excel is needed. Just not usually.

    19 votes

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17. Commissions/Budget Report (Needs Column Customization Options)

    I need the option to create a commissions report with options to customize columns, as I would with a contact report.

    Currently, on the "commission" or "budget" reports, it does not allow me to add custom field options to identify who the lead setter was who sold the job and who the sales rep was that sold it. Additionally, the commissions report is lacking the back end calculation that the budget does as well.

    We would like to streamline this process so that we can avoid human error.

    •  

    •  

    17 votes

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18. Lead Source Report - Revenue Drilldown

    I would love to have the ability to show revenue from a lead source. We have many lead sources and I would like to track that information for referrals as well as to see which lead sources are the most valuable.

    29 votes

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    1 comment  ·  Sales Reports  ·  Delete…  ·  Admin →
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    Gathering Feedback  ·  AdminAdam Keys (Director of Product, JobNimbus) responded

    We are working on some advanced reporting options in JobNimbus and would like to gather your needs on business reporting.

    If you’re interested in providing feedback on this, please schedule time here: https://meetings.hubspot.com/adam-keys/advanced-reporting-needs

    Additionally, you can email me the business metrics you are most interested in.

    Thank you,

    Keys

19. Sales rep performance reports

    It would be nice to be able to create a report for Sales reps that showed certain performance metrics such as YTD Revenue, Total number of sales, Leads run, close rate, Average revenue, Gross profit, ect..

    As of now I have to create a bunch of different reports for each them put them all together and figure it out. Or create a report that shows everyone, then filter it down each time.

    Also, when I create such a report for a rep, it would be nice if I could duplicate that report for another rep. I create reports for each rep we have and I have to start from scratch each time I add someone, instead of duplicating a report then changing the rep.

    It would be nice to be able to create a report for Sales reps that showed certain performance metrics such as YTD Revenue, Total number of sales, Leads run, close rate, Average revenue, Gross profit, ect..

    As of now I have to create a bunch of different reports for each them put them all together and figure it out. Or create a report that shows everyone, then filter it down each time.

    Also, when I create such a report for a rep, it would be nice if I could duplicate that report for another rep. I create reports for each… more

    21 votes

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    0 comments  ·  Sales Reports  ·  Delete…  ·  Admin →
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    Gathering Feedback  ·  AdminAdam Keys (Director of Product, JobNimbus) responded

    We are working on some advanced reporting options in JobNimbus and would like to gather your needs on business reporting.

    If you’re interested in providing feedback on this, please schedule time here: https://meetings.hubspot.com/adam-keys/advanced-reporting-needs

    Additionally, you can email me the business metrics you are most interested in.

    Thank you,

    Keys

20. Sales Leaderboard

    please!!

    15 votes

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    4 comments  ·  Sales Reports  ·  Delete…  ·  Admin →
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