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JobNimbus Feedback

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Communication

156 results found

  1. Print Emails

    I would like to be able to print emails. Currently, I can print the job, but the longer emails are truncated. I need the print out to show the full email correspondences.

    2 votes

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  2. Include Subcontractors as Option When Sending Email

    Can JN include job-assigned subcontractors as job contacts and make them appear in the email selection when sending an email?

    2 votes

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    1 comment  ·  Email  ·  Admin →
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  3. Sync Sent Emails w/ Gmail

    I would like to have it so that every email I send within JobNimbus also syncs to my Gmail so that I easily have proof that I can send to my client's again later on that an email was sent. Customer's recognize Gmail better than the JobNimbus email so they are less likely to think I doctored the initial email if they see it forwarded to them from Gmail.

    If I can't have it auto sync to my Gmail as well, I would like to have an option to have each email we send automatically CC an email address that…

    2 votes

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  4. Subcontractor text notifications

    a feature to when I tag a subcontractor that it will send a text instead of an email

    2 votes

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    0 comments  ·  Text  ·  Admin →
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  5. Customer communication inbox

    JobNimbus should have a notification Center per user like a inbox that lets us know we have had incoming emails, communication or responses from any clients or internal notes/ mentions. We Should not have to go into customer each individual to check for email or communication.

    73 votes

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  6. Masking Personal Numbers When Calling Through JobNimbus

    Calling customers through JobNimbus: mask personal phone numbers when calling customers and having the ability to use our Business Phone number in place of the personal phone numbers

    15 votes

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    3 comments  ·  Phone  ·  Admin →
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  7. Text from Contact/Job Record

    I want to be able to text from the contact or job without having to go back and forth between the Engage tab.

    9 votes

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    4 comments  ·  Text  ·  Admin →
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  8. Combine emails

    Is there a way we can combine multiple @emails to a number of people within our organization without having to create them separately? For example, @johndoe @janedoe @cindysample and make this group of people 1 @ like @Purchasing.

    5 votes

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    0 comments  ·  @mentions  ·  Admin →
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  9. See Attachments in Email Thread

    When a customer replies to an email that contains an attachment, there isn't an easy way to see what the attachment was in the original email other than to go find the original email. There should be a way to see the attachment name in the email they replied to, but it changes the attachment name to a random string of numbers.

    2 votes

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  10. Group Texting through Engage

    we need the ability to group text through Engage instead of only one phone number.

    17 votes

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    3 comments  ·  Text  ·  Admin →
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  11. It would be nice if there was a way to block spammers on Engage.

    It would be nice if there was a way to block spam texters on Engage.

    2 votes

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  12. Reply to Emails outside of JobNimbus

    Ability to reply to emails outside of the JobNimbus reply function. I.e. add ability to reply to emails within JN from outside servers.

    14 votes

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    2 comments  ·  Email  ·  Admin →
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  13. Reply to @mentions via email

    Add the ability to reply to @mentions by replying to the @mentions email notification instead of having to go into JobNimbus to do so.

    3 votes

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    0 comments  ·  @mentions  ·  Admin →
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  14. Templates for Each Note Option

    We need the ability to add a full template to each note option. For example, when you select from the drop down, we would have an option for "NEW LEAD" and then in the note section a template would populate to fill out with an outline of what information needs to be taken and questions to ask.

    2 votes

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  15. Ability to add Subcontractors to Text Automations

    Can "Subcontractors" can be added to the list of people that we can send a text message to in Engage? I was trying to create an automation that sends our Subcontractor a text message, but they are not an option to select. Currently there's only Assignee, Sales Rep, Customer, or a specific team member.

    4 votes

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    0 comments  ·  Text  ·  Admin →
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  16. Internal Chat Feature

    An internal chat feature for the team to use. A chat feature that can allow people to talk within the company that doesn't have to be tied directly to a job or contact. Even having the ability to create groups of people would also be nice as a way for teams within the company to discuss issues or updates in real-time. Imagine a sales team chat to help with sales objections or answering questions where seasoned sales people can aid new salespeople. Or a group for specific internal events or competitions.

    19 votes

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  17. Ability to link Engage conversations to associated jobs.

    Ability to link Engage conversations to associated jobs. Allowing search-ability as well.

    13 votes

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  18. Email Notification Changes

    I would like to make a suggestion regarding the way customer emails come in from Job Nimbus. It is far too easy to get the notification of a job nimbus email and by the time you scroll to the bottom, it's not obvious that it's a job nimbus notification and if you're even a tiny bit distracted or busy it's very easy to accidentally reply from your email, which ends up looking like you've responded to the customer but in actuality you've just emailed job nimbus, and it's only apparent when you click on the view thread button in the…

    2 votes

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  19. 3 votes

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    0 comments  ·  Text  ·  Admin →
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  20. Allow embedded videos in emails

    Create the ability to embed a video into an email. For example, on a welcome email it could be a video of our owners thanking them for working with us and a short introduction. I think an embedded video would perform much better than a hyperlink that most people won't click on.

    3 votes

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