Communication
239 results found
-
Email and Note Notification Preview
a bigger preview in the notification (or just less clutter info. I dont need to know that the email automatically attached to a job. I need to see the email or note)
1 vote -
Include Subcontractors as Option When Sending Email
Can JN include job-assigned subcontractors as job contacts and make them appear in the email selection when sending an email?
2 votes -
Sync Sent Emails w/ Gmail
I would like to have it so that every email I send within JobNimbus also syncs to my Gmail so that I easily have proof that I can send to my client's again later on that an email was sent. Customer's recognize Gmail better than the JobNimbus email so they are less likely to think I doctored the initial email if they see it forwarded to them from Gmail.
If I can't have it auto sync to my Gmail as well, I would like to have an option to have each email we send automatically CC an email address that…
2 votes -
Allowing emojis on user's name for assigned phone numbers and conversations
Allowing emojis on user's name for assigned phone numbers and conversations
1 vote -
Text Pictures
I would like to be able to text images with Engage.
1 vote -
Engage for Canada
I would like to be able to use Engage as a user from Canada.
1 vote -
Customer communication inbox
JobNimbus should have a notification Center per user like a inbox that lets us know we have had incoming emails, communication or responses from any clients or internal notes/ mentions. We Should not have to go into customer each individual to check for email or communication.
73 votes -
Attachments not attached when you forward an email
When you hit forward to other sender, attachment aren't being attach. Will be nice mostly to keep all thread in the same line.
1 vote -
Bring Back Subject Tag
I used to utilize the subject tag when sending outbound emails via templates. Since it's gone, I've had to update all my email templates manually to include the subject tag (contact or job number) which has resolved that issue, but now if I attempt to send an email without a template, I have to manually input the subject tag in the subject line every time. Can you bring it back so that it's at least optional for those of us that enjoy the convenience it brought?
1 vote -
Masking Personal Numbers When Calling Through JobNimbus
Calling customers through JobNimbus: mask personal phone numbers when calling customers and having the ability to use our Business Phone number in place of the personal phone numbers
15 votes -
Engage - ability to search for contacts on conversations assigned to other team members
Engage - ability to search for contacts on conversations assigned to other team members
1 vote -
Combine emails
Is there a way we can combine multiple @emails to a number of people within our organization without having to create them separately? For example, @johndoe @janedoe @cindysample and make this group of people 1 @ like @Purchasing.
5 votes -
Verbiage for Text to Pay Errors
When attempting to send a "Text to Pay" to a customer, sometimes there is no response on the button or clicking it does nothing. We discovered that it wasn't sending a text because the phone number for the customer was set to a home phone and not mobile. It would be nice if some of that verbiage showed up instead of nothing showing.
1 vote -
See Attachments in Email Thread
When a customer replies to an email that contains an attachment, there isn't an easy way to see what the attachment was in the original email other than to go find the original email. There should be a way to see the attachment name in the email they replied to, but it changes the attachment name to a random string of numbers.
2 votes -
It would be nice if there was a way to block spammers on Engage.
It would be nice if there was a way to block spam texters on Engage.
2 votes -
Reply to Emails outside of JobNimbus
Ability to reply to emails outside of the JobNimbus reply function. I.e. add ability to reply to emails within JN from outside servers.
14 votes -
Templates for Each Note Option
We need the ability to add a full template to each note option. For example, when you select from the drop down, we would have an option for "NEW LEAD" and then in the note section a template would populate to fill out with an outline of what information needs to be taken and questions to ask.
2 votes -
Proposal Date Template Field
I would like to add a template field for email templates for "proposal date". I need the email to reflect the date that a proposal was created and/or sent to the customer.
1 vote -
Ability to add Subcontractors to Text Automations
Can "Subcontractors" can be added to the list of people that we can send a text message to in Engage? I was trying to create an automation that sends our Subcontractor a text message, but they are not an option to select. Currently there's only Assignee, Sales Rep, Customer, or a specific team member.
4 votes -
Internal Chat Feature
An internal chat feature for the team to use. A chat feature that can allow people to talk within the company that doesn't have to be tied directly to a job or contact. Even having the ability to create groups of people would also be nice as a way for teams within the company to discuss issues or updates in real-time. Imagine a sales team chat to help with sales objections or answering questions where seasoned sales people can aid new salespeople. Or a group for specific internal events or competitions.
19 votes
- Don't see your idea?