Skip to content

JobNimbus Feedback

Have suggestions for how we can improve? Share them in the categories, or vote for the ideas you like best. We want to hear your feedback!

Please only include one suggestion per post. While we can't respond to every suggestion, we are committed to reviewing every suggestion individually.

Communication

← Feedback for JobNimbus

How can we improve communication internally and with your customers?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

10 results found

  1. Make a public API endpoint available for Engage

    We need to make this available to the business owners. It is crucial that we not only have the option to automate text messages, but have the ability to connect to AI. Some business owners like me miss out on opportunities to answer clients text quick enough and we should capitalize on this.

    1 vote
    0 comments  ·  Phone  ·  Admin →
    How important is this to you?

  2. Add activity when call is placed from RingCentral on Desktop

    Please carry over the feature within the Mobile App to the Desktop version of JN that automatically leaves a timestamp of the call with an option of leaving a note.

    See upload file for Mobile example.

    10 votes
    Gathering Feedback  ·  6 comments  ·  Phone  ·  Admin →
    How important is this to you?

  3. Custom Phone Number Fields (Adjuster Phone Number) added in Phone Numbers in Native Field options

    I know we all hate going through estimates to find adjusters phone numbers, I like to add the adjuster phone number in the custom field but in the current configuration there are several problems.

    1: You need to use "text" option because you can't use number option especially if there's an extension, and then I needed to update this in my custom field and i deleted the field all together

    2: If you add a phone number under the number or txt field type you can't click and call it like on the native field

    How can I edit native…

    6 votes
    1 comment  ·  Phone  ·  Admin →
    How important is this to you?

  4. Forward phone calls to the Assigned person's number

    Right now, phone calls can only forward to a single number. I'd love to have the option for phone calls to be forwarded to the current user assigned to the conversation.

    Our goal with engage was to consolidate all communications with customers to one place. However, passing all call-backs straight to the office at all times has been frustrating for our sales representatives in trying to close a deal. If I could choose to forward calls to the assigned user, this would really help to streamline communications.

    18 votes
    2 comments  ·  Phone  ·  Admin →
    How important is this to you?

  5. Masking Personal Numbers When Calling Through JobNimbus

    Calling customers through JobNimbus: mask personal phone numbers when calling customers and having the ability to use our Business Phone number in place of the personal phone numbers

    18 votes
    3 comments  ·  Phone  ·  Admin →
    How important is this to you?

  6. Missed calls in Engage

    Add missed calls to Engage to notification center.

    6 votes
    0 comments  ·  Phone  ·  Admin →
    How important is this to you?

  7. Record and log both inbound and outbound calls

    I would be great if we could have both inbound and outbound calls be logged to JobNimbus and also recorded.

    9 votes
    0 comments  ·  Phone  ·  Admin →
    How important is this to you?

  8. Text and Call communication

    Would help to have the app and your contacts on your phone integrated so if you received a call or a text from a homeowner and they were in JobNimbus as a contact, it would record that in activity. Also you can only see the first initial text that you send and not the whole correspondence. That would be helpful for the office staff to see all of the communication.

    5 votes
    0 comments  ·  Phone  ·  Admin →
    How important is this to you?

  9. Integration with virtual phone - VOIP

    We use a virtual cloud based phone system. All of our communications are from individual phone numbers but the outgoing calls through the phone system all show the company number. I would love to see some sort of integration ability to be developed that allows the phone to push it to the virtual phone app.

    13 votes
    Viewed  ·  1 comment  ·  Phone  ·  Admin →
    How important is this to you?

  10. Google Voice Integration for calls

    Allow the option to choose how you want to make a call inside the app

    11 votes
    Viewed  ·  0 comments  ·  Phone  ·  Admin →
    How important is this to you?
  • Don't see your idea?

Communication

Categories

Feedback and Knowledge Base

(thinking…)