Communication
240 results found
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Text from Contact/Job Record
I want to be able to text from the contact or job without having to go back and forth between the Engage tab.
5 votes -
Texting opt-out more obvious
When a customer opts out of texting, it still looks like we can text them within the contact and the activity shows text messages, even though those texts aren't being sent. There isn't a great way to quickly see that they have opted out, especially on mobile. Can we make it so we can't click to send a text at all in the contact when they've opted out?
1 vote -
Automated messages that include sales rep's mobile number
Ability to be able to send automated texts that pulls the salesman's name and mobile number regardless of who is sending it.
1 vote -
Recall sent email messages
Recall email messages that were sent by accident
3 votes -
Email formatting options
allow email formatting within jobs/ contacts. Currently when i load a template email and need to make changes, it changes the font and looks terribly unprofessional. I'd like to have all the same editing tools in every single email module within JN please!
7 votes -
Read Receipts on Sent Texts
Would like to see when a text message is Delivered vs Read. This helps us to avoid wasting time chasing leads that are ignoring our communication and lets us hold everyone accountable.
3 votes -
3 votes
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Contact and Job info included in @mention notifications
I would like Contact and Job information included in email notifications that go out when I am tagged in a note
3 votes -
Engage Reports
I want to pull a report on Engage user data
2 votes -
Missed calls in Engage
Add missed calls to Engage to notification center.
4 votes -
Customized Tabs
We'd like to be able to have 1 or more customized tabs with predetermined filters for activity.
Also- if you could reset the default number of items to display on a single page- that would be nice too.2 votes -
@mentions have a "Like" or "Seen" function
I'd really like to have a "like," "seen," or "thumbs up" feature available for when a person is tagged/@mentioned in a note. This way when I @mention them in the note, I don't have to verbally follow up with them to ensure they saw my @mention.
38 votes -
Ubuntu Software/Apps library
Hello...
I have just installed Parallels for Mac. I have Windows 11 and Ubuntu both working and am very happy with the whole set-up. However, I must be missing something. I have a separate Linux desktop with the same version of Ubuntu. On the desktop, there is a library/catalogue to install new apps etc that when selected download and installs, I cannot find it on the Parallels version. How do I find, select and install new programs?
I have tried installing via terminal for example Enpass (a password manager) with...
sudo apt install name of the app
If anyone can…
2 votes -
Recall or "Void" quotes or estimates
it would be very nice to have the option to "recall" or "void" estimates so my customers can't see old quotes or quotes I've sent on accident.
2 votes -
Mailbox for @jobnimbusmail.com email, or more forwarding options
There should be a way to check email coming into the @jobnimbusmail.com address. sometimes emails don't forward properly to the forwarding address, and I would like to be able to somehow see all the mail in that mailbox. Either a mailbox type view, or more advanced forwarding options would be great.
8 votes -
Please create Signature Templates!!
Is there a way to create a personalized signature template for our emails? Every email I send, I have to write my name, job title, company, company email/phone etc. so it would be awesome if we can have our own template!!
6 votes -
NY's Penn Hotel
Sad but true, New York's Pennsylvania Hotel located across the street from NYP and connected by an all weather tunnel to the station is being torn down. It was used for years by Amtrak passengers visiting NY. Hotel was built in the same style as old Penn Station (also designed by McKim Mead?) and was stately. It was also the home of the phone number made famous in the Glen Miller song. Believe for a few years it was also known as the Statler and also the Penta.
I recall that there were numerous visitor taxes that applied to hotel…2 votes -
Increase Email size limit
I would like the file size limit on emails increased.
2 votes -
Send attachments in a text message
Include attachments (ie work orders) on a text message
5 votes -
If-Then programming within templates
It would be very helpful to apply If-Then programming to template fields within a template in order to customize the text for the specific customer. For example, a customer may need an old fence removed before installing a new one. I could have a custom Boolean field for "Remove old fence?" If this is checked, a sentence would be included in the template stating "We will remove your existing fence." If it is not checked, then the sentence is omitted. This type of programming is available in other software using similar template fields.
2 votes
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