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JobNimbus Feedback

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Communication

8 results found

  1. Masking Personal Numbers When Calling Through JobNimbus

    Calling customers through JobNimbus: mask personal phone numbers when calling customers and having the ability to use our Business Phone number in place of the personal phone numbers

    14 votes

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    3 comments  ·  Phone  ·  Admin →
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  2. Forward phone calls to the Assigned person's number

    Right now, phone calls can only forward to a single number. I'd love to have the option for phone calls to be forwarded to the current user assigned to the conversation.

    Our goal with engage was to consolidate all communications with customers to one place. However, passing all call-backs straight to the office at all times has been frustrating for our sales representatives in trying to close a deal. If I could choose to forward calls to the assigned user, this would really help to streamline communications.

    13 votes

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    2 comments  ·  Phone  ·  Admin →
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  3. Google Voice Integration for calls

    Allow the option to choose how you want to make a call inside the app

    9 votes

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    Viewed  ·  0 comments  ·  Phone  ·  Admin →
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  4. Add activity when call is placed from RingCentral on Desktop

    Please carry over the feature within the Mobile App to the Desktop version of JN that automatically leaves a timestamp of the call with an option of leaving a note.

    See upload file for Mobile example.

    8 votes

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    Gathering Feedback  ·  6 comments  ·  Phone  ·  Admin →
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  5. Record and log both inbound and outbound calls

    I would be great if we could have both inbound and outbound calls be logged to JobNimbus and also recorded.

    7 votes

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    0 comments  ·  Phone  ·  Admin →
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  6. Integration with virtual phone - VOIP

    We use a virtual cloud based phone system. All of our communications are from individual phone numbers but the outgoing calls through the phone system all show the company number. I would love to see some sort of integration ability to be developed that allows the phone to push it to the virtual phone app.

    7 votes

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    Viewed  ·  0 comments  ·  Phone  ·  Admin →
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  7. Missed calls in Engage

    Add missed calls to Engage to notification center.

    4 votes

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    0 comments  ·  Phone  ·  Admin →
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  8. Text and Call communication

    Would help to have the app and your contacts on your phone integrated so if you received a call or a text from a homeowner and they were in JobNimbus as a contact, it would record that in activity. Also you can only see the first initial text that you send and not the whole correspondence. That would be helpful for the office staff to see all of the communication.

    4 votes

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    0 comments  ·  Phone  ·  Admin →
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