Communication
171 results found
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Respond to customer reply notifications and have it delivered to the customer automatically
When I receive a notification from JobNimbus that a customer has replied to a message I sent, I want to be able to reply to that notification, and have my message delivered to the customer as well as sent to the JN account without having to add the customers email address in the CC field
4 votes -
Desktop push notifications
I love how the new app shows push notifications "Jim has mentioned you on Client's file"
Can we get that feature within desktop as well? The current activity tab shows what changes I have made to files and that is useless to me. I need to know what is being asked of me from others at a quick glance.4 votes -
Email template fields options
In the email template fields in settings, when we want to add a material date and a task date directly from a job we have to create custom job fields. We would like the option to select 'Most Recent Material Order' from the jobs portion of the drop down, as well as 'Most Recent Task' from the job drop down.
4 votes -
Change the time when Email Reminders get sent out
Every morning we get an email reminder about our JN tasks. We get this email at 4am every day. There should be a way to change this time to at least 7am.
4 votes -
Add Hyperlink to Templates
Add hyperlink to an email template that can direct you to the Job.
4 votes -
HTML emailing
Customer requested to have HTML capabilities at some point for emailing within JobNimbus
4 votes -
Email - forwarding and replying
Please display the associated emails within the contact when replying or forwarding an email. Currently, you have to type every email address in ...instead of the drop down box displaying with the contact and company email addresses.
4 votes -
When using email templates do not have them delete the existing text written.
When responding to an email, we will select under “Insert Template” our individual template that will insert our Signature. When we do this, it deletes the subject line. If we have already typed something in the body and then go to insert our signature, it will delete the entire body that we typed up.
4 votes -
chat portal
I think I have an Idea that will ***** the code to usher in trillions of dollars a year. Jobnimbus should develop a client based app for contacts (clients) to download on their phones/ & or an online portal to sign into, that will allow clients to communicate to personnel directly into their "contact". This chat feature should be accessed in the activity, documents, financials etc. bar. This will allow companies to properly document communications and manage promptness of communications. I know, its brilliant. Thanks in advance
4 votes -
Red alert dot notification on job boards or in contact boards.
Instead of getting 100 emails on notifications you can use this option to alert the single job or contact board with a red or whatever color you choose, that there is a note- message -email or whatever needs your attention that you need to look at.
4 votes -
3 votes
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texts from team in the field, to office that appears as a instant message bubble on computer within job nimbus
way for me (office) to receive texts from my team, in the field, via Jobnimbus app that appears as a instant messenger bubble appear on my computer screen. Having this would eliminate a extra device and allow for this communications to populate within jobnimbus as added notes, streamlining communication. Additionally, when I am not working (weekends) my team still has access to our communications and necessary information to complete jobs.
Thank you for your consideration of this time saving feature!
American Construction, NJ3 votes -
the ability to add multiple emails for sending notifications to customers, builders, roofers that a job is scheduled.
Currently you can only add one email to a contact. I need the ability to add multiple emails to notify more than one person. For example the roofing salesman and the job foreman.
3 votes -
Change Who Automations Show the Email Being Sent From
Emails sent via Automation show the company name as the sender before opening the email. Would like to be able to change who it shows as being from based on the automation or the email template.
3 votes -
Email Notification Changes
I would like to make a suggestion regarding the way customer emails come in from Job Nimbus. It is far too easy to get the notification of a job nimbus email and by the time you scroll to the bottom, it's not obvious that it's a job nimbus notification and if you're even a tiny bit distracted or busy it's very easy to accidentally reply from your email, which ends up looking like you've responded to the customer but in actuality you've just emailed job nimbus, and it's only apparent when you click on the view thread button in the…
3 votes -
3 votes
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Read Receipts on Sent Texts
Would like to see when a text message is Delivered vs Read. This helps us to avoid wasting time chasing leads that are ignoring our communication and lets us hold everyone accountable.
3 votes -
3 votes
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Ability to Print Text Messages
I would like to be able to print a text conversation via downloading a PDF.
3 votes -
Convert notes to tasks
I would like the option to convert notes that include @mentions to a task assigned to those team members that are mentioned
3 votes
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