Communication
213 results found
-
Estimate Viewed Counter JN/SQ
We have notifications for when an email is opened. It would be great if we also had a counter for how many times it has been opened.
2 votes -
I feel that Job Nimbus along with all the other like platforms really fall short in the siding department.
I would highly recommend meeting with qualified siding installers to improve their experience. This issue is not isolated—it has been a challenge across various platforms we've worked with, and we’ve encountered similar problems with at least five other platforms. I believe if you could resolve this issue, you would position yourself ahead of the competition and establish leadership in this category. Addressing these concerns could significantly elevate your standing in the market.
2 votes -
Engage - Job
It would be nice if Engage had a dropdown menu to with the associated contact that could take you to the associated job
2 votes -
show full title on engage text messages.
When on the desktop i can not see the complete tittle. On the mobile app i can premake text options and select the proper one but on the desktop i can not see the complete title.
2 votes -
It would be nice if there was a way to block spammers on Engage.
It would be nice if there was a way to block spam texters on Engage.
2 votes -
Engage Reports
I want to pull a report on Engage user data
2 votes -
Customized Tabs
We'd like to be able to have 1 or more customized tabs with predetermined filters for activity.
Also- if you could reset the default number of items to display on a single page- that would be nice too.2 votes -
Engage Display Names
The ability to have multiple contacts with the same phone number and have Engage pull from the last contact created as the display name used.
2 votes -
Accessing Photos Related
The photo sharing features need improvement. When a customer sends us photos via JN email, even from within the job, i cannot always attach them to the estimate. I think all photos related should be accessible in the photos tab, in estimate attachments, and everywhere else a photo is used, even if it's to the contact or another job by the same contact. Please help! This is taking so much extra time to download and re-upload every photo!
2 votes -
Allow an automation to add new assignees in a workflow
I'd like to add assignees to a job when the job is accepted, so they can view work orders and material orders. I'd like this to be an automation so I don't have to continually run reports or manually add new assignees every time a job is accepted.
2 votes -
Conversations with contacts
When I have multiple contacts with the same phone number I would like to be able to change the related contact. It always relates to the first contact, but I need to have it related to the contact that was most recently created.
2 votes -
Engage Sound Notifications
Logo would like to be able to set the sound notification for Engage texts to a different sound than the rest of his notifications.
2 votes -
2 votes
-
When manually adding email to job it would be hanly to be able to link in to specific conact
When we add email manually to a job we use not type “email from client” or “email from contact”. It would be handy to be able to use not type “email from” and then be able to choose a specific contact so when we look for certain email in future we can search from specific emails with contact not thru all emails received in that job
2 votes -
verify that an estimate email has been received and not bounced
Currently when we send emails, we can tell if they have been received and read. When we send estimates, we cannot see that information. We would like to be able to see the same information that we do for regular emails. We like to follow up as well but is sure nice to know that the email got sent to a real email address.
Email Status
3/13/2026 12:04 PM - Initiated Send
3/13/2026 12:04 PM - Processed (heather.wapiti@gmail.com)
3/13/2026 12:04 PM - Delivered (heather.wapiti@gmail.com)
3/13/2026 12:04 PM - Opened (heather.wapiti@gmail.com)1 vote -
Larger Attachment Allowance for Emails
JobNimbus needs to have the ability to send emails with larger attachments. I could use at least 50MB file attachment limit for these docs, but honestly 100 would be better to be safe.
Gmail will only allow a 25MB attachment size limit to send emails. I am not sure what the size limitation on JobNimbus is, but I know it will not allow me to send anything over 25MB.
It's very annoying when I have a PDF document that comes in over that 25MB limit and I then have to edit the PDF and break it into 2 different docs....then…
1 vote -
automation replies go to unassigned
I know this is overlapping some things posted here already, but if an email/test is sent out via automation, if the sales rep hasn't already used the messaging feature to start communicating, the reply is sent to 'unassigned.' I'm told the only way to have this work properly is to rebuild all automations for each individual user, which is ridiculous. Having the replies be sent to the assigned sales rep would be really nice, so that they don't have to dig around in unassigned to try and find any responses to automations for their jobs.
1 vote -
ALERT pop up to flag accounts
We need a way to create a pop up alert to flag accounts. I've used a band aid solution of a status called DO NOT BOOK, but unfortunately this is not good enough. Other CRM platforms allows for a pop up when you open a file that you need a small amount of important information to be brought to the user's attention when they enter a file. Before starting to dig in and read the notes.
1 vote -
1 vote
-
1 vote
- Don't see your idea?