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JobNimbus Feedback

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Communication

158 results found

  1. Conversations with contacts

    When I have multiple contacts with the same phone number I would like to be able to change the related contact. It always relates to the first contact, but I need to have it related to the contact that was most recently created.

    2 votes

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    0 comments  ·  Text  ·  Admin →
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  2. Engage Sound Notifications

    Logo would like to be able to set the sound notification for Engage texts to a different sound than the rest of his notifications.

    2 votes

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  3. Mailbox for @jobnimbusmail.com email, or more forwarding options

    There should be a way to check email coming into the @jobnimbusmail.com address. sometimes emails don't forward properly to the forwarding address, and I would like to be able to somehow see all the mail in that mailbox. Either a mailbox type view, or more advanced forwarding options would be great.

    10 votes

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  4. Convert notes to tasks

    I would like the option to convert notes that include @mentions to a task assigned to those team members that are mentioned

    3 votes

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    0 comments  ·  @mentions  ·  Admin →
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  5. Change font when sending email

    When copy and paste to an email, it does not match the style that is set in the Template, even in the slightest way, the email looks not professional.

    4 votes

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  6. Notification - task reminders

    If an appointment is completed, remind the assigned rep to fill out a note on the job if it hasn't been done already

    4 votes

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  7. 2 votes

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  8. Automation Email goes to Secondary Contact Only

    The ability to have an automation send an email only to the secondary contact on a job.

    3 votes

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    1 comment  ·  Email  ·  Admin →
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  9. Respond to customer reply notifications and have it delivered to the customer automatically

    When I receive a notification from JobNimbus that a customer has replied to a message I sent, I want to be able to reply to that notification, and have my message delivered to the customer as well as sent to the JN account without having to add the customers email address in the CC field

    4 votes

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  10. More push notifications

    There should be a way to set up push notifications for when a customer opens/views/signs an estimate.

    3 votes

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  11. Spell check!

    I think that spell check and grammar check would be CRUCIAL in emails to the customer. I type Fast, and sometimes I may miss a letter, or may not have the proper grammar for certain sentences and second guess myself if it sounds professional.

    I would LOVE the opportunity to have those apart of my services so I don’t have to copy and paste my templates to my Microsoft word to get that benefit before I send out a professional email that reflects directly on my business.

    4 votes

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  12. Send emails in bulk

    Send emails in bulk. This would be great for our sales team/marketing team to utilize as a way to contact all contacts in a specific status.

    6 votes

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  13. Choose who gets reply notifications

    It would be great if we could choose what users should get reply notifications. As of right now, only the sender receives notifications when a contact replies to an email.

    10 votes

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  14. @metnions visibility

    Should be able to see the @mentions on the desktop version like a feed where the tasks are. I can turn on and off Contacts, estimates, invoices, My tasks, there should be an option to see @mentions and then clear them after you have read and taken care of it.

    8 votes

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  15. Forwarding Emails

    Would like to add more than one email to the forwarding setting

    6 votes

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  16. Desktop push notifications

    I love how the new app shows push notifications "Jim has mentioned you on Client's file"
    Can we get that feature within desktop as well? The current activity tab shows what changes I have made to files and that is useless to me. I need to know what is being asked of me from others at a quick glance.

    4 votes

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  17. Customer communication inbox

    JobNimbus should have a notification Center per user like a inbox that lets us know we have had incoming emails, communication or responses from any clients or internal notes/ mentions. We Should not have to go into customer each individual to check for email or communication.

    74 votes

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  18. Email template fields options

    In the email template fields in settings, when we want to add a material date and a task date directly from a job we have to create custom job fields. We would like the option to select 'Most Recent Material Order' from the jobs portion of the drop down, as well as 'Most Recent Task' from the job drop down.

    4 votes

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    0 comments  ·  Templates  ·  Admin →
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  19. Preview Attachment details before sending of email

    When I send an email through the Activity main page and add an attachment, I would like to click on the attachment to verify the details. This would be very beneficial and provide some peace of mind.

    4 votes

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  20. Be able to add PDF's to email templates for automations

    We want to add a PDF to our welcome email template for an automation, but we're not able to. I'd like to be able to do this.

    12 votes

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