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Elizabeth Sanicola

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  1. 21 votes

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    Viewed  ·  4 comments  ·  Communication » Email  ·  Admin →
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    Elizabeth Sanicola supported this idea  · 
  2. 34 votes

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    Viewed  ·  3 comments  ·  Communication » Email  ·  Admin →
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    Elizabeth Sanicola supported this idea  · 
  3. 14 votes

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    Elizabeth Sanicola supported this idea  · 
  4. 7 votes

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  5. 17 votes

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    Would you be able to submit these as individual requests? Let’s use the first one for this (I’ll update this ticket after you submit the other two) and do individual requests for the other two. That will help us gauge and engage each individually.

    Thank you!

    Elizabeth Sanicola supported this idea  · 
  6. 26 votes

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    Elizabeth Sanicola commented  · 

    A dashboard calendar for a single week (that can be scrolled through) would be hugely useful especially for someone who is regularly scheduling a sales team or for said sales team who is constantly juggling/updating their appointments.

    Elizabeth Sanicola supported this idea  · 
  7. 2 votes

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    Elizabeth Sanicola shared this idea  · 
  8. 23 votes

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    Elizabeth Sanicola commented  · 

    We have a very similar situation. In case it helps, we've been adding multiple contacts to the main company (which is always the main contact on every job). That way, we have all available employees and associates attached when we go to send out information. We also just attach the appropriate people to the job when it is created (and edit as we go along) to help keep thing more streamlined. So we have one contractor we work with frequently and have about 20 contacts attached to it. Then each job will have the main company as primary, but have 2 or 3 other contacts also attached so their contact info is readily available. Hope it helps!

  9. 147 votes

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    Elizabeth Sanicola supported this idea  · 
  10. 19 votes

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    Viewed  ·  1 comment  ·  Financials » Work Orders  ·  Admin →
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  11. 15 votes

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    Elizabeth Sanicola commented  · 

    YES PLEASE!! We too use multiple estimates to tackle different areas on a job, or different options that the customer then has to choose from. All Approved estimates would be far more valuable (perhaps with the ability to pick which estimate status should be listed as "approved" to give companies flexibility).

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  12. 92 votes

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    47 comments  ·  General  ·  Admin →
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  13. 12 votes

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    Viewed  ·  4 comments  ·  Contacts & Jobs » Jobs  ·  Admin →
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    Elizabeth Sanicola supported this idea  · 
  14. 29 votes

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    Elizabeth Sanicola shared this idea  · 
  15. 59 votes

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  16. 70 votes

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  17. 87 votes

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    Great idea! Thank you for your suggestion.

    The “Description” field on Contacts and Jobs is sometimes used as a “permanent note” that always stays at the top, but your idea will be great to have alongside that to make notes more dynamic and useful.

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  18. 59 votes

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    This definitely seems like something we would do as part of “Company” support where if only a Company name is added, then it would change to a Company icon rather than a Contact icon.

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    Elizabeth Sanicola commented  · 

    Also, suggestions. So when someone is added as a contact and certain fields match (email domain, company name) it will prompt you to also add the main company as the primary contact and auto fill as appropriate.

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  19. 98 votes

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    This is a great example, thank you for sharing! We have many of these same ideas for improving our existing share feature and are working towards that.

    Thank you so much for sticking with us and for providing these great suggestions. I’ll be sure the dev team gets this info and can work towards making it happen!

    And we’ll see what we can do about getting you that award ????!

    Elizabeth Sanicola supported this idea  · 
  20. 140 votes

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    Viewed  ·  36 comments  ·  Communication » Email  ·  Admin →
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    Elizabeth Sanicola commented  · 

    100% Agree!!! Also, this would cut down on a lot of screen switching to figure out job #s in order to append to the correct contact, or copy/paste to JN.

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    Elizabeth Sanicola commented  · 

    We seem to be having a lot of customers complain that they do not receive our estimates or emails. Often, we can coach them through searching for it or checking their spam folders. But in certain circumstances, this turns up nothing even though the emails are marked as "sent" in JN.

    If we download the estimate and resend via our own email service (gmail with our own domain, in our case) they have no trouble. Could we have an option to send our emails with our own generic email address as the "sent from"?

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